Job Details
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Job Description
Role Purpose:
- The candidate should be well organized and be able to work both as part of a team and independently.
- The ideal candidate should display a confident & committed approach to work and be proactive, enthusiastic and motivated.
- The role holder will interact with merchants & internal departments.
- Candidates should manage their time effectively & have sound interpersonal skills.
- A high level of integrity is required from the candidate
Key Responsible:
- Processing of merchants payments.
- Processing of manual charge forms, manual sale & refund transactions.
- Processing of pick up card reward, fee collection & issuance of reward cheque.
- G/L reconciliation.
- Monitoring and action rejected transactions.
- Coordinating with internal customers as well as other departments to address issues.
- Resolve merchant queries. i.e handle merchant complaints & queries, preauth cancellation, effectively
- Resolve and communicate with the merchants.
- Visit Key merchants when required.
Job Requirements
- Education: Bachelor’s Degree/preferably Accounts based.
- Experience:0+ years of previous experience in accountancy/banking operations.
- Knowledge/Skills: Essential knowledge in MS Office.