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Job Description
We are looking for a professional and customer-focused Call Center Agent with a background in the Real Estate industry. The ideal candidate will handle inbound and outbound calls, qualify leads, provide accurate information, schedule appointments, and ensure a high level of client satisfaction. Experience with real estate CRM systems and a strong understanding of industry terminology and processes is essential.
Job Requirements
- Minimum 2 years experience in a call center role, with at least 1 year in the real estate industry
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to details
- Proficiency in CRM platforms
- Ability to handle a fast-paced environment and meet performance targets
- Knowledge of real estate terminology and basic transaction processes