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Customer Service Representative - Alex - English Account

Intelcia
Bourj Alarab, Alexandria
Posted 2 years ago
104Applicants for50 open positions
  • 79Viewed
  • 0In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
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Salary:
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Skills And Tools:

Job Description

We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .

  • The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities:

  • Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
  • Research required information using available resources
  • Identify and escalate priority issues.

Job Requirements

Job Requirements

  • Fluency in English is a must.
  • Level of education: Graduates and Undergraduates are welcome to apply.
  • Tech Background is a plus.

Benefits :

  • Promotion opportunities after 6 months.
  • Very attractive package.
  • Salary increase after 6 months.
  • Social and medical insurance.
  • Transportation ( Door to door for ladies after 11 pm (one way back) )
  • Paid Training

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