Collection Officer

WUZZUF -
Maadi, CairoPosted 1 year ago

107Applicants for1 open position

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Act as the point of contact with the customer regarding invoices and due payments.
Create the clients' invoices on the CRM and send them through emails.
Verify the clients' data on the CRM to ensure accuracy.
Contact the clients to orient them on the payment options and agree on a suitable payment method (Cash, bank transfer, or check).
Agree with the client on the date, time, and location (in case of cash payment) and align with the Admin Operations Assistant to collect the payment.
Handle clients’ complaints regarding collection issues to provide any needed assistance.
Follow up on the cash collection, bank transfers, and checks to ensure the receipt of the payment smoothly.
Document the payment status on the CRM and add any relevant notes to different stakeholders.
Perform other job-related tasks as needed.