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Customer Service Representative - Alexandria

GranTech Group
Alexandria, Egypt
Posted 3 years ago
253Applicants for2 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Resolve customer complaints.
  • Advise on any information the customer may need.
  • Work with the customer service manager to ensure proper customer service is being delivered.
  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Coordinate with other departments to Solve Customers' Complaints.

Job Requirements

Requirements:

  • Bachelor's Degree in any related field.
  • 2-5 years of experience preferably in the same field.
  • Alexandria resident only
  • Males only

Skills:-

  • Verbal Communication
  • Phone Skills
  • Data Entry Skills
  • Excellent presentation, communication, negotiation & leadership skills
  • Able to work under pressure
  • Good command of MS Office
  • Presentable

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