Job Details
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Job Description
Location:
Remote – Must be available during U.S. time zones (4:00 PM – 1:00 AM, flexibility required)
Position Overview:
We are seeking a highly motivated Sales Representative to join our team The ideal candidate will have a native-like English accent, strong customer service experience, and a background in upselling within high-volume call environments.
Key Responsibilities:
- Handle a high volume of inbound and outbound calls
- Provide knowledgeable assistance to customers
- Effectively upsell relevant products and services based on customer needs
- Ensure excellent customer service and build long-term customer relationships
- Maintain accurate records of interactions and follow-ups in CRM systems
Note:
This role does not require cold calling.
Job Requirements
- Fluent English speaker with a native-like accent
- Proven experience in customer service and upselling
- Comfortable handling high call volumes
- Ability to work overnight U.S. hours (4 PM – 1 AM, with schedule flexibility)
- Professional, empathetic, and confident phone demeanor
- Strong organizational and multitasking skills