Technology Operation Engineer
Khales -
Giza, EgyptPosted 2 years ago8Applicants for2 open positions
- 6Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Responsible for onboarding the new partners in addition Supporting live partners in their growth tracks and in after live support.
- Platform monitoring to make sure the overall echo system is up & running with the highest availability and reliability measures.
- The responsibilities will include problem troubleshooting, root cause analysis and hot fixing issues on production, handle raised tickets from the partners or the service providers, handle & monitor downtime and handle emergency alert.
- Handle incoming complaints from customers or the internal stakeholders
Job Requirements
- Bachelor of Science or Engineering, preferably Computer Science
- Minimum 1 year of experience.
- The candidate should be an entrepreneur which means that the right candidate will be able to enhance the current integration process.
- Has the ability to take initiatives to enhance partners experience.
- Must have high presentation skills, so they can take calls with Partners and be able to help them integrate in shorter time with higher quality.
- Eye to details and quality.
- Knowledge of SQL, APIs , Json & web services, Web APIs is a big plus.
- Knowledge of Java script is a big plus.
- Knowledge of Postman is a big plus.
- Good English (Written and Spoken).
- Familiarity with the services Testing
- Self-organized.
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