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Job Description
- Manages workflow for follow-up department/billers.
- Assigns work to AR staff.
- Follows up on own accounts/payer being worked.
- Provides direct oversight that all denied or rejected claims are followed through and worked in a timely manner.
- Spot check work to be sure of accuracy, efficiency and uniformity.
- Respond to staff’s questions in a timely manner ensuring they fully understand how to perform their jobs.
- Mentors and coaches the team.
- Trains new staff and existing staff on techniques.
- Proactively identifies trends and initiates recommendations for change to Manager.
- Provides tracking and workflow management.
- Exercises judgment to make decisions for select methods and techniques for obtaining solutions.
- Promote teamwork, remaining available to assist staff as needed.
Job Requirements
● Experience In Real state
● Proven work experience as a team leader or supervisor
● In-depth knowledge of performance metrics
● Good PC skills, especially MS Excel
● Excellent communication and leadership skills
● Organizational and time-management skills
● Decision-making skills
● Degree in Management or training in team leading is a plus
