Job Details
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Job Description
- Handle, Manage and efficiently deal with customer inquiries, complaints and requests
- Understand the process cycle and acts upon
- Input customers ‘& contracts’ data and retrieve information whenever required
- Coordinate and liaise with the concerned departments in regards to customer’ inquiries and transactions
- Able to handle different situations and various tempers professionally.
- Able to work extra hours when required and whenever needed
- Assist the customer during the request submission through drafting, printing and/or coping documents
Job Requirements
- Bachelors’ degree of commerce/ management/ media
- Fluent Arabic & English speaker
- Excellent computer skills (MS Office)
- Highly organized
- Excellent communication and customer skills
- Active listener
- Work under pressure and could manage the deadline
- Age between 23 up to 27
- Nasr City or nearby residents are highly preferred.
