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Employee Service Specialist -Bani Sweif

Elaraby Group
Beni Suef, Egypt
Posted 2 years ago
83Applicants for1 open position
  • 50Viewed
  • 11In Consideration
  • 55Not Selected
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Job Details

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Job Description

Job Purpose:

  • Provide Umrahs, trips, contests and honoring galas to the employees for achieving job satisfaction.

Job Responsibilities:

  • Respond to all employees’ needs on the Ticket System, and try to solve their problems to fulfill their wishes;
  • Visit employees at their working place to listen to them and solve their problems for increasing job satisfaction;
  • Pay the employees’ dues from the Union and register them on SAP to preserve their rights;
  • Update the Umrah file including (the eligibles for the Umrah - the deprived employees from Umrah - the deprived employees from accompanying a companion in Umrah - the employees postponed from Umrah), and communicate with the deceased employees’ families if they deserve Umrah to  ensure that employees get their rights;
  • Participate in publishing all job ads and offers and the senior management’s messages to ensure efficient and effective knowledge management;
  • Participate in applying the morale motivation system and the privileges provided by the company to the employees such as (one-day-trip - honoring the employees’ top children - honoring the outstanding employee - the players of Hadfna Wahed - the marriage grant - the birth delivery grant - 30 year Honours - the Union eligibles) to satisfy them;
  • Organize Al-Araby House tasks, elections and meetings, and follow up the communication meetings between the employees and general directors to reach effective communication for problem-solving and the proposals application study;
  • Participate in organizing entertainment, social and sports trips to increase job satisfaction;
  • Communicate with the deceased or disabled employees’ families at home to follow up their status and increase their satisfaction;
  • Conduct special visits to employees (visits to patients, marriages and deaths) in coordination with the concerned departments to raise the company’s employees’ loyalty and affiliation;.
  • Finalize (experience certificates for resigned employees + non-financial letters and data addressed to internal and external authorities) to ensure the work quality and increase the employees’ satisfaction;
  • Follow up the extraction of replacement of the employees’ new, lost or damaged visa cards from the bank and bring them to meet their needs; 
  • Receive the bank clerks while providing the employees with services to increase their satisfaction.

Job Requirements

  • Bachelor's degree in Business Administration or Commerce English section Is must
  • Fresh Grads are welcome to apply 
  • years of experience in related field 0-2.
  • Good command in spoken and written English.
  • Good in Microsoft office programs.
  • Excellent communication skills.
  • Bani sweif resident are preferred to apply

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JobsHuman ResourcesEmployee Service Specialist -Bani Sweif