Customer Support Representative
Intelcia -
Bourj Alarab, AlexandriaPosted 1 year ago37Applicants for100 open positions
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Job Details
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Job Description
- Providing technical support and helping with billing queries for customers in the United States of America.
Job Requirements
Qualifications
- Excellent English Level upper intermediate B2
Graduates, Undergrads ( with no attendance ), Gap Year, and Dropouts
Responsibilities
- Communicate with customers via phone
Provide knowledgeable answers to questions about the product, pricing, and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Offer
- Salary is up to 8.5k (5.5 net + Bonus up to 3k)
Social and medical insurance
Paid training ( 14 Days depending on the LOB )
5 working days ( 2 days off )
Rotational shifts (morning, afternoon, and overnight)
9 working hours including a 1-hour break
Transportation provided to and from the site