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Customer Support Representative

Intelcia
Bourj Alarab, Alexandria
Posted 1 year ago
37Applicants for100 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Providing technical support and helping with billing queries for customers in the United States of America.

Job Requirements

Qualifications

  • Excellent English Level upper intermediate B2
    Graduates, Undergrads ( with no attendance ), Gap Year, and Dropouts


Responsibilities

  • Communicate with customers via phone
    Provide knowledgeable answers to questions about the product, pricing, and availability
    Work with internal departments to meet customer's needs
    Data entry in various platforms


Offer

  • Salary is up to 8.5k (5.5 net + Bonus up to 3k)
    Social and medical insurance
    Paid training ( 14 Days depending on the LOB )
    5 working days ( 2 days off )
    Rotational shifts (morning, afternoon, and overnight) 
    9 working hours including a 1-hour break
    Transportation provided to and from the site

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