Customer Service & Telesales Specialist
Medica -
Zamalek, CairoPosted 3 years ago65Applicants for2 open positions
- 43Viewed
- 4In Consideration
- 0Not Selected
Job Details
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Job Description
- Deal directly with customers face to face or through phone
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Handling and preparing daily activity reports requirement
- Receiving Inbound Calls & Handling Technical Queries.
- Maintaining Customer Satisfaction.
- Solving Technical Problems Related to our smart phone application and website.
- Assessment to the medical provider and reporting ether applicable or not for the smart solution.
- Following for there technical issues with other departments in order to meet our customer satisfaction
Job Requirements
- Males and Females
- Bachelor degree
- 1+ years of experience
- Presentable and good communication skills
- Good knowledge and experience in computer especially office
- Formal dress code
- Graduates ONLY & Bachelor Degree Holders.
- Very Good to Excellent English Level.
- Excellent Communication Skills.
- Age between 27 and 35 years old.
- Military service status should be identified For Males.
- Highly presentable candidate is a must.
- Flexibility for extended working hours
