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Social Media Moderator

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Faisal, Giza

Social Media Moderator

Faisal, GizaPosted 19 days ago
148Applicants for1 open position
  • 24Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Tagging Sentiment of Comments / Inquiries and escalating any Severe Negative Issues to the client
  • Responsible for managing social media accounts in various channels.
  • Creating and implementing a social media plan
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
  • Produce reports on relevant moderation statistics, issues and outcomes
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Monitor all industry and company information and news to anticipate potential issues

Job Requirements

  • Demonstrable social networking experience and social analytics tools knowledge
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Knowledge of online marketing and good understanding of major marketing channels
  • Good understanding of social media KPIs
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research

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