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Job Description
- Collaborate with business and functional partners and technology leadership in defining features and specifying requirements.
- Drive business and clinical discussions and strategy in line with business needs and HIS best practice and reference architecture
- Collaborate with PMs in setting execution plan and approach based on project scope, expected timeline and available budget/resources
- Facilitate convergence of functional and technical delivery leading system functional testing aspect and UAT.
- Defining test plans and test cases.
- Work with local and globally located teams (GE, Vendors, Client) often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan
- Ensure pre-defined BPM processes and practices are followed. Drive simplification and improvement as necessary
- Integral part of execution team for resolution of roadblocks and interdependencies.
- Partner with functional and technical teams external to the project to ensure their tasks are completed as required
- Manage project risks, scope changes and other non-standard events throughout the life of the project.
- Manage change requests and change process for functional changes and enhancements .
- Manage stakeholder communication and progress reporting
- Ensure quality of deliverables is verified and matching stakeholder expectations
- Track project outcomes realization and customer satisfaction levels through established metrics against service level.
- Ensure lessons learned are collected.
- Healthcare experience and HIS implementations in large scale multi-organization environments .
- Strong knowledge in healthcare processes, capability and functional models.
- Knowledge in healthcare coding, terminologies and interoperability standards .
Job Requirements
- Strong team player – work and collaborates well with others to solve problems and actively incorporates input from various sources
- Experience working with others on a global basis
- Applies knowledge to coach and mentor others
- Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives
- Strong analytical and strong problem-solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
- Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
- BPM, BPM, Six Sigma, PMP, EA TOGAF certifications are a plus.
- Proficiency with MS Office suite of products such as Word, Excel, PowerPoint, and Visio
- Arabic speakers only.
** This role requires frequent travel to customers' sites.
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