Sales Associate

We are looking for interested candidates in Egypt looking to relocate to Kuwait!

Join Us! We would love to have you as part of the Al Yasra Fashion family.

The heart of Alyasra Fashion is centered around its people. We are committed to providing our employees with an engaging and dynamic work environment and career path. Our corporate culture is shaped by a strong sense of accountability, ownership, and empowerment. Our team is driven, creative, and is a champion of our values. Our Brands Kenzo, Jimmy Choo, Marc Jacobs, MaxMara, Persona, Weekend and Triumph, Gerard Darel, Weill, Petit Bateau & many more…

Your Role:

To provide the best shopping experience to each and every customer through Outstanding Customer Service. To ensure that every person visiting the shop leaves happy and smiling always with a positive feeling to return to the shop.

WHAT YOU'LL BE DOING DAY TO DAY:

Customer Service Management:

Maintain a customer-focused approach to deliver GAME Service Excellence and display salesmanship spirit,
Ensure proper aftersales services and customers receive their products on time and in good quality.
Manage customer complaints and grievances in a professional way,
Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team.
Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting.
Ensure visual merchandising standards are as per company guidelines.

Financial Management:

Monitoring and achieving monthly targets as set by the store manager,
Managing the Key performance indicators for stores like conversion, ATV & UPT.

Stock Management:

Maintaining an efficient level of stock in-store and ensuring the store is fully stocked and the replenishment procedures are being carried out on a daily basis.

People Management

Develop positive relationships with the team by understanding each of them and aligned for better teamwork.


About us:

Alyasra was founded by Yusuf Alsager in 1958 in Kuwait City. In 1988 and 1993, Yusuf’s sons Ahmad and Mohamed Al Sager cofounded Alyasra Foods and Alyasra Fashion respectively building upon the great success of their late father. Today Al Yasra is one of Kuwait’s most respected and prestigious groups with established operations throughout the GCC and Iraq.

Al Yasra Fashion has a world-class portfolio of over 60 international premium fashion brands encompassing fashion, footwear, and accessories.

• More than 23 years of retail management in the Middle East
• 1500+ employees, 45 nationalities
• 300 stores/ boutiques with 55,000 SQM of retail space
• Located in the top retail venues
• Solid relationships with key property owners and developers in the region