Senior Operation and Training Coordinator

Submit monthly and quarterly training plan and reports.

Make coordination department strategy for the company.

Develop the skills and make internal training for the coordination team.

Review the calendar on Odoo software daily, Google Sheets , Google Calendar and revise tasks for all team members.

Support in develop the Odoo & CRM software for the coordination module.

Sending daily tasks email to the team.

Reorganize the schedule according to Training course capacity.

Co-ordinate between Sales, Marketing, Admin & instructors.

Recheck and report to the manager about the course evaluation for any issues.

Check, Supervise and reorganize attendance and junior admin tasks.

Monitor the courses quality and develop and submit report on every course.

Support in the training development to achieve more spread of the country by searching for new partners in other countries.

Make quality assurance calls to students to find out their opinion and get Facebook reviews.

Submit monthly training status report.

Handling students complains.

Report to the manager about any complain.