Job Details
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Job Description
Key Responsibilities:
- Design, develop, and optimize travel packages tailored to corporate leisure clients.
- Collaborate with the sales team to identify market trends and customize product offerings.
- Maintain an updated portfolio of services, ensuring competitiveness in the market.
- Ensure alignment of corporate leisure products with client expectations and company goals.
- Oversee daily operations to ensure seamless service delivery.
- Work closely with suppliers and vendors to ensure timely and cost-effective service execution.
- Monitor key performance indicators (KPIs) for operations and address any issues to optimize efficiency.
- Act as the primary point of contact for corporate leisure clients.
- Build and maintain strong relationships with corporate clients, providing them with tailored travel solutions.
- Gather client feedback and work on improving services accordingly.
- Drive sales of corporate leisure products by working closely with the sales team.
- Identify up-selling and cross-selling opportunities within the corporate leisure segment.
- Track and analyze sales performance to achieve revenue targets.
- Maintain relationships with key suppliers and negotiate contracts to ensure favorable terms.
- Ensure that supplier services align with the company's standards and client needs.
Operational Management:
- Design and implement leisure products aligned with market trends and client needs.
- Streamline operations for efficiency while ensuring high service quality through feedback and standards.
- Establish KPIs for success, lead cross-functional teams, and foster a collaborative culture to meet organizational goals.
Management Reporting:
- Report on the progress of ongoing projects, highlighting milestones, challenges, and resource needs.
- Present financial reports, including revenue forecasts, budget variances, and profitability analysis for leisure products.
Job Requirements
Personal Qualities:
- Strong leadership and team management skills with a focus on continuous improvement, operational efficiency, and service excellence.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously
- Flexibility to navigate changing market conditions and adjust strategies accordingly.
- Forward-thinking with a focus on long-term goals and sustainable growth.
- Strong problem-solving skills to assess data, identify trends, and make informed decisions.
Education:
- Bachelor’s degree in Tourism, Hospitality, Business Management, or a related field.
- Master’s degree is desirable.
Experience:
- 5 years of experience in corporate leisure travel, product development, and operations.
- Extensive experience with outbound destinations and familiarity with international travel markets.
- Proven track record of managing travel operations and delivering exceptional client service.
