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Senior Travel Advisor "Amadeus"

FlairsTech
Maadi, Cairo
Posted 1 year ago
19Applicants for10 open positions
  • 2Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements

  • Fluent English is a must
  • Amadeus experience is a plus.
  • Flexibility with Rotational working hours and overnight shift
  • Critical Thinking and problem solving skills.
  • Critical Thinking and problem-solving skills.
  • Salary 7000k, 2.4 KPI’s Gross
  • Inflation bonus
  • Transportation Allowance
  • Overtime Packages
  • Overnight Allowance
  • Bonus every 6 months

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