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Job Description
- Ensure compliance of the integrated management system with regulatory, statutory, and customer requirements.
- Perform Internal and external audits in addition to audit program planning. Prepares the audit and observation reports. Follows up audit action plans.
- Perform Periodic supervision & monitoring of production sites in order to ensure the effectiveness of food safety and quality systems implementation by the production /factory employees.
- Responsible for the Pest Management Program.
- Ensure the effectiveness of the traceability system and perform periodic audits to evaluate the system.
- Analyze trends of complaints, returns, NCRs, and supplier evaluations and develop potential solutions for improvement.
- Prepares, updates, and approves the QA and GMP SOPs, instructions, records and logbooks.
- Act as system owner for QMS processes as per the QA task distribution plan (e.g. Managing Quality incidents, Complaints, lab investigation investigations, change, etc).
- Work closely with the development team to improve existing products.
- Responsible for the complaints handling system including investigation and corrective action approval.
- Responsible for the quality and food safety training system for the blue collars.
- Follows up and support the embedding of quality and food safety culture by ensuring the right behaviors are followed at all stages of operations, awareness, and proper documentation.
- Address trends of GMP observations and incidents. Provides guidance for issuing the site’s improvement plans.
- Contribute in problem solving & investigation after any incidence and approves investigation report.
- Ensure effectiveness of the CAPA system.
Job Requirements
- Minimum experience of 5 years as QA in food production field.
- Excellent command of English speaking and writing.
- Food safety and quality lead auditor is preferred.
- Good customer focus.
- Sharp attention to detail.
- Good communication, conflict management, stress management, planning, and time management skills.
- Great team player with the ability to work with minimal supervision.
- Strong analytical and problem-solving skills.
- Robust data analysis and presentation skills.