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Job Description
- Negotiate with shipping Lines / Overseas Agents to get the best rates and payment terms.
- Update and maintain shipping line rates & schedules
- Managing complete door to door Air/Sea shipments from origin to delivery
- Instructing overseas partners to arrange shipments from point of origin and maintaining communication with them to ensure shipments are arranged and booked accordingly.
- Provide quotations to overseas partners and clients.
- Obtain, check & prepare documentation to meet clients requirements in order to ensure that the best solution achieved
- Arrange & review all required shipment documentation with concerned parties
- Approve bookings & schedule pickups and other supporting services
- Track, trace, & notify consignee upon arrival or shipment and delivery schedules
- Coordinate with brokers to ensure all customs clearance procedures are managed correctly on time
- Communicate and update customers on a regular basis on the status of their shipments.
- File shipment & Prepare invoices by coordinating with finance to ensure correct closure of shipment files
- Update the system & generate weekly reports tracking volumes and performance.
Job Requirements
- Fluent English is a MUST
- Females preferred
- ِAnswers for below (screning) questions is a MUST
- Demonstrated outstanding customer service skills
- Excellent written and verbal communication skills
- The ability to develop a professional business relationship with clients
- Good user of Microsoft Office
- Exceptional organizational and time management skills with high attention to detail.
- Strong negotiation and influencing skills and a high level of professionalism
- Ability to work independently and multi-task in a high-volume, fast-paced environment
- Work effectively with other team members to ensure good operating procedures and practice.
- Good knowledge of import/export regulations.
- Ability to handle a shipment starting from Pricing to delivery
