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Job Description
- Handle all remittances (cash, credit, bank transfers or cheques) transactions with customers
- Issue invoices
- Ensure pricing is correct
- Issue exchange, receipts, refunds
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Resolve customer complaints, guide them and provide relevant information
- Keep reports of transactions
- Process returns and checks to see if items are damaged with the warehouse dept
- Answer customers' questions and get a manager if the answer does not solve the issue.
- Pleasantly deal with customers to ensure satisfaction.
- Responsible for work processes that affect the success of own role and contribute to the overall performance of the department.
- Ensure timely banking of cash receipts.
- Ensure that adequate control and follow up on outstanding cash and controls is in place.
- Work under general supervision with regular review and guidance from a supervisor.
- Refer complex and unusual problems to Manager
Job Requirements
- Experience in the accounting field
- Good communication and interpersonal skills
- Good command of the English Language
- Demonstrates basic knowledge of a technical or specialty area.
- Readily learns and applies new information/concepts in area of practice.
- Education: Bachelor of commerce
- Positive Attitude
- Punctuality
- Good command of English both written and speaking
