Job Details
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Job Description
E-Invoicing focal point
- Handling all arising issues in the uploaded invoices with both business & controlling team.
- Tracking all rejected & not delivered to MoF Invoices and solve it out.
- Manual upload of all received Tom Card invoices.
- Manual Upload of any invoice that hasn’t been uploaded automatically by the system.
- Communicate with all concerned parties to make sure all invoices are sent in a timely manner (Finance Team, Business, Technical Team)
- Focal point for all E-invoices issues in CS Team
Front office back-up:
- Back-up and support for call center team in case of annual leaves/ emergencies in the following tasks:
- Handling inbound and outbound calls
- Logging all received calls on the CRM system
- Log all maintenance tickets on Daisy
- Any additional assigned tasks
COCO & YD Customer Service Coordinator back-up
- Back-up and support for COCO & YD CS Coordinator in day-to-day tasks and responsibilities during leaves and emergencies in the following tasks:
- Tom Card & Visa reconciliation on daily basis
- Contacting business to solve any discrepancies
- Registering & amending all manually received COCO & YD lube orders
- Focal Point for all COCO & YD CS tasks & duties
- Handling COCO & YD Fuel Shortage
Job Requirements
- University Level Education.
- Fluency and proficiency in relevant language(s) both written & spoken.
- Excellent Communication Skills.
- Is confronted with few risks when carrying out one's activity, should have a basic knowledge of HSE issues.
