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Job Description
- Leads the end-to-end projects delivery
- Define projects scope and announce releases
- Negotiate priorities, scope, funding, and schedule
- Communicate delivery and team status
- Share progress during governance meetings
- Share significant RIDAs (risks, impediments, dependencies, and assumptions) with stakeholders
- Demonstrate to stakeholders the solution scope, business value, solution design, requirements, and identified risks.
- Evaluate, analyze, and maintain systems requirements
- Gathering, reviewing, and analyzing business/system requirements with project/product stakeholders and subject matter experts
- Ensure that the product backlog is visible, transparent and clear.
- Support developers and QC engineers by clarifying requirements or business concerns raised anytime within the development lifecycle.
- Provide insight regarding solution workflow, consistency, and usability to guide the development and impact of the product for our customers
- Develop and maintain a customer focused relationship with the stakeholders by collaboration, timely communication and responsiveness
Other Responsibilities:
- Coordinate with QC and QA departments to review outputs for production.
- Providing application support to customers on site as required • Resolving escalated customer complaints without the need for team lead intervention
- Maintain good professional relationships with counterparts of engineering and customer support departments.
- Create a detailed business analysis, outlining problems, opportunities and solutions for a business
- Write User Stories, Acceptance Criteria, BRDs and manage the solution features backlog
- Perform detailed functional and non-functional solution requirements specifications.
- Collaborate with the UX team to ensure UX design aligns completely with documented business requirements
Job Requirements
- Bachelor's Degree in computer science or equivalent work experience.
- At least had delivered (2) or (3) Software projects
- Proven working experience in project management / systems delivery
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Experience with project management software tools (MS Project)
- Project Management Professional (PMP) / PRINCE II certification is a plus
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