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IT Help Desk Specialist

FlairsTech
Maadi, Cairo
Posted 3 years ago
194Applicants for3 open positions
  • 62Viewed
  • 0In Consideration
  • 2Not Selected
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Job Details

Experience Needed:
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Job Description

  • Help users resolve issues or questions with proprietary software and related hardware. 
  • Responds to user inquiries, assess problems and issues with equipment and applications, and helps resolve these issues.  
  • Work Closely with other colleagues to provide assistance on tasks that are outside the scope of their knowledge or expertise.

Job Requirements

  • 1-3 years of IT Helpdesk experience
  • Fluent English is a Must
  • CompTIA A+/ Microsoft IT Support a plus
  • Working knowledge of Microsoft Operating Systems including configuration and troubleshooting
  • Experience in delivering IT support to clients
  • Proficiency in Windows Operating Systems
  • Familiarity with Windows-Based Hardware
  • Basic networking principles
  • Other hardware experience a plus
  • Basic mobile app technology
  • Familiarity with Cloud-based technology

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