Senior Visa Consultant

• Liaise with customers regarding all the visa requirements and related deadlines.
• Coordinates with embassies (websites) to secure appointments for the customers.
• Ensures all data and documents for the visa issuing is complete and valid.
• Preparing visa applications and other documents for visa issuing accurately and efficiently.
• Ensure all data on the system and all related documentations are complete and accurate.
• Communicates efficiently with customers regarding the agent handling visa issuing process.
• Communicates with the accounting department regarding all related financial matters.
• Tracking the visa issuing process with embassies and making sure that the passports are delivered on time.
• Liaise with travel operators regarding passports delivery.
• Handles petitions issues in case of visa rejection and follow-up efficiently until solved.
• Ensure that all cases and actions are updated on ODOO on time (as per KPIs).

            Create & manage & close tourism files as per KPIs.