Account Manager
ShipBlu -
Downtown, CairoPosted 3 years ago84Applicants for2 open positions
- 22Viewed
- 9In Consideration
- 11Not Selected
Job Details
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Job Description
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Manage and deliver client on-boarding on the ShipBlu platform
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Facilitate the flow of information vertically and horizontally
- Ability to cross-sell ShipBlu services to customers?
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Job Requirements
- Excellent communication and negotiation skills
- Excellent presentation abilities
- Understanding of sales performance metrics
- Experience delivering client-focused solutions to customer needs
- Keen attention to detail and adherence to deadlines.
- An ability to deliver projects and answer inquiries on time
- Good command of English.
- Business acumen with a problem-solving attitude
- Experience in Account Management is a plus
- Adaptability & Flexibility to business and customer needs
