Automotive Workshop Engineer

Automotive workshop engineers are responsible for the maintenance and repair of vehicles in a workshop setting. They work closely with technicians to diagnose problems, develop and implement solutions, and ensure that vehicles are returned to customers in a safe and reliable condition.

Job Duties

• Diagnose and troubleshoot mechanical and electrical problems in vehicles.
• Develop and implement repair plans, including ordering and installing parts.
• Supervise and train technicians.
• Maintain workshop equipment and procedures.
• Ensure that vehicles are repaired in accordance with safety and environmental regulations.
• Work with suppliers to obtain the best pricing and availability of parts.
• Stay up-to-date on the latest automotive technologies and trends.
• Provide technical advice and support to customers.
• Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
• Manage and oversee the dealership’s workflow and schedule
• Call customers to advise them about service changes or car pick-up times
• Maintain positive customer relationships to ensure repeat business