Skills And Tools:
- Resolve customer complaints via phone
- Greet customers warmly and ascertain problem or reason for calling.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Answer inquiries from clients
- Graduates & Undergrads
- Fluency of English Language
- Flexible with shift basis "9 hours rotational shifts"
- Multi-Tasking skills
- Computer Literacy
- Communication Skills