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Collection Specialist(damietta)

NIG
Damietta, Egypt
Posted 1 year ago
27Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Monitor accounts to identify outstanding debts
  • ● Investigate historical data for each debt or bill
  • ● Find and contact clients to ask about their overdue payments
  • ● Take actions to encourage timely debt payments
  • ● Process payments and refunds
  • ● Resolve billing and customer credit issues
  • ● Update account status records and collection efforts
  • ● Report on collection activity and accounts receivable status

Job Requirements

  •  Proven experience as a Collection Specialist or similar role
  •  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  •  Familiarity with laws related to debt collection (e.g. FDCPA)
  •  Working knowledge of MS Office and databases
  •  Comfortable working with targets
  •  Patience and ability to manage stress
  •  Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • Bachelor’s degree  in accounting( finance)

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