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Reservation Executive

Casa Do Cairo
New Cairo, Cairo

Reservation Executive

New Cairo, CairoPosted 7 days ago
11Applicants for2 open positions
  • 9Viewed
  • 1In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Follow up and carry out all check-in and check-out tasks.
  • Manage and follow up online and phone reservations.
  • Receiving and welcoming guests upon their arrival and registering the check-in form.
  • Inform customers about payment methods and verify their ID information's
  • Fill in necessary data and information about guest on system. 
  • Cooperating with guests, answer their inquires, respond to customer complaints and solving problems.
  • Confirm reservations and arrange guest's entry.
  • Build good relationships with Guests in order to gain full understanding of their needs and work to serve them effectively 
  • Assist to developing of the reservations department
     

Job Requirements

  • Proficiency in Microsoft Office 
  • Highly organized and multitasker 
  • Strong attention to detail and problem-solving skills
  • Excellent communication skills, both verbal and written
  • Practical experience in the position of reservations 

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