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Call Center Agent

Elite Medical Company
Mohandessin, Giza
Posted 3 years ago
181Applicants for1 open position
  • 152Viewed
  • 7In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Welcoming calling customers and present the company name by explaining all company products and services
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Determines eligibility by comparing client information to requirements.
  • Provide the customer with all needed information’s regarding his inquiry and match it with service benefits
  • Provide customers with full data “ pricing system / special offers/clinic timing / safety procedures”
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
  • Updates job knowledge by studying new product descriptions, participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Ask questions to understand customer requirements and close sale
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Job Requirements

Qualifications & Requirements

  • Females only can apply
  • Bachelor Degree required
  • Fresh and non-experienced skilled applicants are welcomed
  • Proficient use of Microsoft Office
  • Communication skills
  • Presentable
  • Attention to details
  • Ability to prioritize tasks
  • Living in EL-Mohandseen.

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