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Job Description
- Analyze Clients' requirements Document requirements and define which will need configurations and which will need development Plan for project delivery Perform the configuration (implementation) tasks
- Follow up with developers to make sure that development is aligned with requirements
- Follow up with the clients to make sure that the team will deliver what is required Handle client requests regarding Odoo issues Perform Odoo training Support Odoo operations Demo Odoo to clients and prospects.
- Following the meetings, implement a project plan and schedule that lists each task in the implementation project, the person with accountability for the task and the task's due date.
- Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.
- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.
- Complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines
Job Requirements
- Education: Bachelor degree (Computer Science and Engineering is preferred)
- Experience: 4-6 years in implementing Odoo ERP ( all modules )
- Familiar with Agile Scrum, XP, Kanban
- Skills: Communication skills, Time Management, Organized, Proactive, Critical thinking, Problem Solving, Negotiation skills and very good in English
- Very attractive package and benefits (Social Insurance- Medical Insurance- Bounce)
- Secured career path for growth
- Resident of Alexandria, Cairo, or Giza
- Able to Support Projects Remotely in global way
- Full understanding of Odoo version 13 - 14 - 15
