Information Technology Admin

Nexta -
Maadi, CairoPosted 2 years ago

150Applicants for1 open position

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Provide daily technical support to users and devices
Troubleshooting/maintenance including (Desktop, laptops, Mobile devices, printers, and other IT devices).
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Install computer peripherals for users.
Follow up with employees to ensure the issue has been resolved.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN).
Manage and maintain internet lines and subscription payments.
Install, manage and configure backup solutions.
Install, manage and configure Microsoft (Active Directory, users and computers, DNS, DHCP, and GPO).
Knowledge in data center virtualization (VMware & Hyper-V).
Maintain servers and critical users UPSs.
Update and maintain the company documentation.

Bachelor’s degree; strictly in Information Technology, Computer Science or Computer Engineering.
5 to 7 year’s relevant experience.
Excellent understanding of Windows client operating systems.
Excellent knowledge of Microsoft Office 2013/2016/O365.
Excellent understanding of Windows server and patching.
MCSE certificate (or equivalent) is a must
Strong hands-on experience with Windows servers; DHCP, DNS, Active Directory Users and Computers, OUs, Groups …etc.
Good Knowledge of Microsoft SharePoint 2013 is highly desired.
CCNA level knowledge is desired; the certificate is preferred.
Good background in networks (LAN and WAN networks fundamentals, and switching, routing, wireless … etc.). With basic knowledge of TCP/IP.
Good knowledge with hands-on experience with proxy servers.
Good knowledge with hands-on experience of Backup and restoring.
Good knowledge of Virtualization (VMWare).
Knowledge of Apple products technical support and troubleshooting (iMac, MacBook, iPods, iPad…etc.)