IT Help Desk

Working Hours:

• *First 6-months as a Night shift from 4PM to 12AM and the Next 6-months Morning shift from 8AM to 4PM.*
• 2 Days off.
• Annual agreement.

Job Description:

• - Act as a first line support for IT.
• - Create and monitor (Follow up and engage) tickets on service desk portal.
• -Basic understanding and troubleshooting for Windows 10 and -Microsoft office 2013 and 2016.
• -Hardware troubleshooting computers, printers, and IP Phone.
• -Reporting to service desk supervisor.
• -Provision of telephone, desk side, and remote support.
• -Excellent communication skills and appearance.