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Technical Support Engineer

American Academy
6th of October, Giza
Posted 1 year ago
99Applicants for1 open position
  • 32Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Network Engineer &Technical support
  • with web design background
  • familiar with CCTV system
  • Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
  • Analyzing existing systems and operations and developing preventative maintenance strategies.
  • Helpdesk and asset management exposure
  • Installing & configuring a new PCs
  • Experienced in installation for network& network Security
  • Installing & configuring Windows & Microsoft office
  • Troubleshooting network, ADSL ,Windows & Office
  • Diagnosing and solving hardware or software faults
  • Testing and evaluating new technology
  • Ensures continuous quality improvement loop for all our web pages
  • Create test reports and raise bugs to be handled
  • Provide end users with technical support via visiting customer side, call, or e mail. Handle customer complaints and escalate unresolved issues.
  • Assist with projects to roll out enhanced or new functionality.
  • Assist with new installations of network, systems, and applications and software deployment.
  • Assist with systems monitoring. On call support. Diagnose

Job Requirements

  • Perfect English
  • Bachelor’s Degree in an information technology-related field
  • Excellent computer skills
  • Troubleshooting skills
  • Communications skills
  • Proactive and enthusiastic in helping the customer & Staff in a respectful manner.
  • Please apply with a recent Photo
  • Males only can apply
  • No students allowed 

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