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Customer Service Agent - Mansoura

Tradeline Stores
Mansoura, Dakahlia
Posted 2 years ago
68Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
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Job Details

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Job Description

  • Manage customer queries
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Required Locations (Mansoura)
  • 1 year of experience in handling customers
  • Very good in English
  • Experience working with customer support.
  • Ability to handle customers in a friendly and professional attitude.
  • Flexibility to regularly rotate through different technical specialties and skill sets
  • Ability to develop & change as our products improves
  • A very high standard of personal appearance.
  • Ability to stay calm when customers are stressed or upset.
  • Familiarity with Apple Product is a must.

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