Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- From 1 to 3 years of experience as a tele sales & Call center Agent Representative.
- Good Command of English Language.
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Bachelor's Degree
