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Job Description
- Define configuration specifications and business analysis requirements.
- Perform quality assurance.
- Define reporting and alerting requirements.
- Own and develop relationship with clients.
- Create use cases and write documents.
- Help design, document and maintain system processes.
- Report on common sources of technical issues or questions and make recommendations to product team.
- Communicate key insights and findings to product team
- Collaborate with IT team and developers to produce new systems
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Coordinate with users to track additional requirements and features
- Validate changes by testing programs
- Train users on the new operation systems and provide support
- Stay up-to-date with current technologies and technical developments
Stay up-to-date with current technologies and technical developments
Job Requirements
- A degree in IT / Computer Science.
- 2-4 years of experience in Business / Systems Analysis or Quality Assurance.
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Hands on experience with software development and documentation
- Solid knowledge of business information systems
- General knowledge in programming languages like (HTML, Javascript, Angular, ASP, .NET) is Preferred.
- Ability to explain technical details
- Excellent analytical skills
