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Job Description
Job Objectives
Work with the SalesOps team to support the sales teams’ in their daily operations and ensure their proper understanding and implementation of sales policies and procedures, including the proper sales life cycle process, correct utilization of business tools, proper logging of activities, and proper document and knowledge organization.
Job Responsibilities
Tenders
- Register iHorizons with the procurement departments of potential clients and keep an updated list of those registrations.
- Check tender portals, newspapers, websites, subscriptions services, and other tender sources on a daily basis. Identify relevant tenders and post them to the relevant channels on MS Teams.
- Buy tender documents when instructed, follow up on collecting tender materials, upload them on relevant channel. Send any acknowledgements related to the Tender.
- Assist in ensuring proper adherence to the proposal life cycle process and timelines, and in managing tender and proposal-related correspondence.
- Work on proposal formatting and assist team in preparing and submitting quality proposals on time.
- Submit tender response on client portals for soft submissions and follow up on physical submissions (printing, packaging of tenders) for hard copy submission.
Sales Team Support
- Create weekly reports (weighted pipeline – activities) and support SSOS with any requested reports.
- Process team expenses.
- Take minutes of meeting for weekly sales meeting and create and assign tasks.
- Update the Accounts Receivable sheet according to contracts and project progress.
- Prepare and process invoice requests on account owner instructions. Follow up invoice delivery to customers. Issue invoice cancellations upon request.
- Follow up on invoices and payments with customers in coordination with account owners.
- Prepare and process sales-related purchase and payment orders.
- Provide Information, generate reports, ensure proper filing and record keeping of sales documents.
- Provide sales team with information required about a client or a partner.
- Support the SSOS in working with sales teams to manage and update customer and partner files and documents, both electronic (CRM) and paper. Help ensure sales teams’ proper use of CRM on a continuous basis.
- Handle incoming sales request/leads and pass messages to the concerned salesperson.
- Edit and bind soft copy of documents, contracts, letters, etc.
- Receive, understand and forward emails related to sales to the concerned people.
- Provide all departments with project and contract information when requested.
- Support SSOS with various tasks
Job Requirements
- 1 years’ experience in IT or related industry
- Good command of written and spoken English and Arabic.
- Working knowledge of CRM.
- Excellent MS Office skills, including Word, Excel, PowerPoint and Outlook.
- Good calendar management skills to coordinate meetings and tasks.
- Excellent interpersonal communication and interaction skills.
- Should be organized, proactive, focused.
