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Enterprise Software Renewal Account Manager (French Speaker)

Concentrix + Webhelp
New Cairo, Cairo
Posted 2 years ago
11Applicants for1 open position
  • 0Viewed
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Job Details

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Job Description

  • Be the first contact point for many customers, deliver a strong first impression, and set the foundation for long term customer relationship
  • Quarterback sales from lead to purchase; be the main point of contact for our client’s customers, leading the sales strategy, overcoming objections, and negotiating success
  • Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with our client’s leading cloud technologies
  • Obsess over customers and prospects to deliver a world-class customer engagement experience
  • Secure customer wins for Cloud: Maximize up-sell and cross-sell opportunities by collaborating with Specialists
  • Position competitive offerings and solutions in the context of customer needs and experiences
  • Demonstrate verbally and in writing how customers can capture the value and envision their future with Cloud technologies
  • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need, and timeline)
  • Meet and exceed targets for recaptured revenue (agreement renewals, cross-sell and upsell) and sales pipeline.

Job Requirements

  • Fluency in French
  • 2-3 years of sales experience with a proven track record of success
  • Familiarity with modern sales techniques and tools is a bonus, including experience in retail sales, corporate internships, or entrepreneurial programs
  • Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
  • Microsoft Fundamentals certification on Azure/Modern Workplace/Biz Apps is preferred
  • Strong interpersonal skills, and excellent oral, written, and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video, and presentations
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
  • Solid time management skills and ability to work independently or under supervision with a high level of integrity
  • Experience using Microsoft Office Suite applications

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