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Quality Assurance Lead

Capiter
Cairo, Egypt
Posted 3 years ago
74Applicants for1 open position
  • 14Viewed
  • 3In Consideration
  • 5Not Selected
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Job Details

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Job Description

We’re looking for a highly motivated Quality Assurance Lead who wants to join an international start-up and take on the challenge of their life! Our vision is to build the world’s best company, therefore we need to build the world’s best team.

Key responsibilities:

  • Manage and Mentor QA team.
  • Create quality measurements to track improvement in services provided to our merchants.
  • Execute quality improvement testing and activities.
  • Develop quality assurance standards and company processes for on ground teams.
  • Ensure products & Services meet merchant  expectations and demand.
  • Create reports documenting errors/investigations and issues for fixing.
  • Work closely with other stakeholders to improve existing products and services. 
  • Maintain standards for reliability and performance

What you can expect from us

  • Learn and work with some of the best entrepreneurs that will give you insights to all relevant aspects of building a company.
  • Work in a flat, modern organisation with no bureaucracy where trust is the most important trait
  • Explore and learn from new cultures that are most likely very different from what you’re used to.
  • Work in a fast-paced company where time between decision to action is minimal.
  • The opportunity to build a b2b marketplace in retail space, a global business, meaningful network and experience.

Job Requirements

Qualifications:

  • BA/BS degree in a related field preferred
  • Working knowledge of products and services
  • In-depth understanding of industry standards and company policies
  • Good customer focus
  • Sharp attention to detail
  • Strong analytical and problem-solving skills
  • Meticulous and diligent attributes
  • Great team player with the ability to work with minimal supervision
  • Able to sit, stand and walk around for long hours at a time
  • Strong problem-solving skills.
  • Proven record in team  management.
  • Attention to detail and exceptional written, verbal, and  communication skills.

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