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Job Description
- Plan, organize and supervise all pharmacy functionalities and activities.
- Managing, training, and supervise the overall level of employees’ performance and their Service Level Accepted toward clients.
- keeping up to date with current pharmacy practice, new drugs and their uses.
- Set priorities to make pharmacy activities more proactive and qualitative
- Resolve problems arising in pharmacy administration
- Initiate best practices, standards and procedures in pharmacy activities.
- Organize and monitor inventory levels to maximize efficiency.
- Maintain and monitor an adequate level of inventory that meets the needs of customers, in addition to monitoring at the level of re-order and following up any shortages or urgent orders.
- Supervising the storage procedures and packing for all products to maintain the best quality.
- In charge of achieving the monthly sales target, through different sales channels (in cash or on credit and cosmetics).
- Ability to submit performance improvement suggestions to increase customer’s satisfaction and opening new communication channels.
- Set procedures & rules to monitor the level of customer satisfaction, especially for those customers asking for delivery services in order to guarantee best services and fast deliveries.
- Ensure those customer complaints are handled efficiently and effectively without delay.
Job Requirements
- Bachelor degree in Pharmacy ONLY
- At least 5 years of experience in community pharmacies and at least 2-3 years as a branch manager
- Ability to work under stress
- Excellent organization skills
- Customer-driven and results-oriented
- Excellent Computer skills
- Multi-tasking skills
- Presentable
- Have good communications skills
- Ability to learn and develop
- Ability to train others
- Ability to make decisions
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