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Guest Relations Executive

Clinica Joelle
New Cairo, Cairo
Posted 2 years ago
46Applicants for5 open positions
  • 21Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Check-in and out patients in the most professional & friendly manner
  • Greet patients on the phone and book appointments as per available schedule
  • Act as a focal point between patients, doctors and management
  • Educate patients about our services and work hard on up-selling & cross-selling across different departments
  • Handle cash & credit card payments and close financial shits for accounting handovers
  • Report back to management all issues, concerns and bottle necks in the operation
  • Handle complaints and solve operation issues
  • Present our brand in the best professional manner

Job Requirements

  • Minimum 3 years experience in hospitality preferably beauty/cosmetics clinics
  • Good command of Arabic and English both speaking & writing, other languages is a plus
  • University graduate from a reputable university 
  • Presentable appearance with high interpersonal skills
  • Flexible timings to match different shift timings
  • Ability to work under pressure 

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