Meeting and Events Manager

We are looking for a Meeting, Events & Food Services Manager for our Integrated Facility Manager business line. Full compliance to EHS regulations is continuously achieved Services are managed and delivered consistently across the portfolio of sites New sites are seamlessly mobilised, working closely with the Sourcing Manager Vendor is managed in line with the IFM vendor management process Vendor is managed strictly in line with both IFM and client contract, and associated agreed SLAs and KPIs Reporting flows through from the vendors to the IFM team in accordance with IFM and client requirements Budgets and all financial requirements flow through from the vendors to the IFM team in accordance with IFM and client requirements Key relationships are built with Facilities Managers, Assistant Facilities Managers, Soft/Hard Services Managers and EMEA Program Team in order to ensure delivery goals are met Build a strong relationship with the onsite client Support on RFP’s related to the MEF role Create and maintain SOPs and SOWs for the catering division Conduct audits (as above) quarterly across all catering areas SLA & KPI tracking systems (PPM and Critical PPM compliance measurement) Response time to Service Requests within the Client’s severity requirements Compliance with local Health and Safety regulations Customer Satisfaction Pursue continuous improvement Ability to work in collaborative team environment Vendor/contract management Decision making / complex problem solving Excellent verbal & written communication High level of IT literacy Strong communication skills Assertiveness Practical experience in food services contract delivery Demonstrates a good working knowledge of soft services Ideally 6 years + exposure in Food or hospitality role within a large commercial organization. Experience of owning facilities contracts and supplier/ contractor management Experience of managing conferencing services essential Experience of working with quality, environmental and EHS management systems essential Quality, EHS and environmental related accreditations desirable HCIMA Membership desirable Facilities Management industry recognised related qualifications desirable Educated to degree level or equivalent You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. ​Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .