Your Role:

As Senior Manager for Business & Market Entry Services, you will take the lead in designing, managing, and delivering key projects and services that support companies entering the Egyptian and German markets. You will act as a central contact point for German and Egyptian firms, public institutions, and donors, helping to shape strategic economic relationships between the two countries.

You will also contribute to business development, manage client accounts, and lead a small team, ensuring the delivery of high-quality services and customer satisfaction.

Your Key Responsibilities:

Business Development & Client Services

• Promote trade and investment between Germany and Egypt.
• Conduct market and sector studies, and monitor economic developments.
• Design and manage service and consulting projects (technical and financial proposals, implementation, evaluation).
• Deliver advisory services in German, English, and Arabic.
• Coordinate and accompany German business delegations abroad.
• Identify opportunities and develop new services in line with market needs.
• Conduct company matchmaking and B2B coordination.
• Serve as focal point for the Senior Expert Service program.
• Promote export financing instruments for German and Egyptian companies.
• Manage data in CRM systems and contribute to internal reporting.

Delegation Trips & Donor-Funded Projects

• Organize and implement business delegation trips, especially those funded by German public donors (e.g., BMWK, GIZ).
• Oversee all aspects of planning and implementation — including participant acquisition, travel arrangements, matchmaking, site visits, and reporting.
• Ensure compliance with donor regulations and funding guidelines.
• Liaise between donors, project partners, and participating companies.
• Represent AHK Egypt throughout delegation programs and accompany delegations locally or abroad where needed.

Leadership & Strategic Planning

• Lead project teams in a motivating and empowering manner.
• Define clear objectives, provide regular feedback, and support professional growth.
• Prepare annual business plans, budgets, and forecasts in collaboration with the Head of DEinternational and the CEO.
• Optimize internal processes and ensure documentation in accordance with our Quality Management (QM) standards.
• Maintain consistent and transparent communication across departments.

Networking & Representation

• Build and maintain partnerships with public and private stakeholders.
• Represent the Chamber at events and in meetings with decision-makers and business leaders.
• Identify cross-selling opportunities and support joint service delivery across departments.

Compliance & Administration

• Ensure compliance with administrative, legal, and financial guidelines.
• Oversee transparent documentation and filing practices.
• Uphold the organization’s code of ethics and corporate identity.
• Collaborate with other AHK departments to ensure efficient service delivery.