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Job Description
- Maintain and optimize local company networks and servers
- Be responsible for device and password management
- Oversee data backup and system security operations (e.g. user authorization, firewalls)
- Manage installations, upgrades and configurations of hardware and software
- Assess system performance and recommend improvements
- Resolve issues escalated by technicians and engineers
- Ensure data is handled, transferred or processed according to legal and company guidelines
- Provide support and guidance to stakeholders via help desk
- Control costs and budgets regarding IT systems
- Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
- Develop IT policies and practices
- Responsible for the configuration and implementation of new requests.
- Analyze and ensure the reliability of the communications systems on a regular basis to provide the highest level of performance, ability, and security.
- Track and analyze fault histories in the long-term resolution of intermittent problems
- Handles and follow-up on cases opened with equipment suppliers.
- Receive inquiries from different teams regarding current or planned projects and takes appropriate action to resolve problems, On-call in case of emergency
- Reporting & Escalating Network Sites Problems.
- Leading & Managing Technicians and Drivers.
- Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards.
- Design and implement new solutions and improve resilience of the current environment.
Job Requirements
- Experience with system installation, configuration and analysis
- Thorough knowledge of networks and cloud computing
- Leadership and organizational skills
- Ability to manage multiple projects
- Outstanding communication skills
- Problem-solving aptitude
