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Job Description
Job Description
- Ticket issuance for Failed bookings processed online.
- Understand types of commission and deals and apply it to all relevant bookings.
- Effectively evaluate all online orders and adhere to the fraud checks and the process inline.
- Responding and prioritizing all email correspondence. Being customer oriented.
- Working on the GDS to process refunds and amendments.
- Queue management. The purpose is to remove unproductive segments and foresee any flight disruptions.
- Re-accommodating customers on schedule changes alternatives/failures.
- Effective reporting of all bookings and assist in accounting and reconciliation of orders.
- Maintain high quality standards and adhere to the process at all times, limiting any errors.
Job Requirements
- Males & Females Can Apply & Males are preferred.
- One year of experience in any travel agency (airlines tasks) or any related field is preferred.
- Amadeus/Saber knowledge is plus.
- Graduates only & Bachelor Degree Holders.
- Excellent Communication Skills.
- Languages: English Very Good & Excellent.
- Presentation Skills, good-looking, Supportive Attitude.
