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Job Description
Etisalat UAE is immediately hiring Graduates/Males ONLY for a call center agent vacancy
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
Job Requirements
- Graduate/Males ONLY
- No Students
- Maximum age 34
- Flexible with rotational shifts
- Very Good to Excellent English
Must be okay with the Location of the job as (No Transportation)
