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Logistics and Customer Service Coordinator

Heliopolis, Cairo
Posted 2 years ago
92Applicants for1 open position
  • 74Viewed
  • 2In Consideration
  • 20Not Selected
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Job Details

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Job Description

If you are a talented, enthusiastic and a committed person, we encourage you to join our growing team.  The selected candidate will be carrying out the following duties and responsibilities.  

  • Performs various imports/exports administrative tasks.
  • Enters export and import documentations into SAP system.
  • Prepares shipping documents, and coordinates shipments with various freight forwarders.
  • Prepares shipping/export documents (BL, Commercial invoice, packing list, …)
  • Handles customers complaints, provides appropriate solutions and alternatives to ensures issues are resolved. 
  • Communicates frequently with customers & provides continuous orders follow-up with the suppliers and freight forwarders.
  • Follows up on products status and delivery dates.
  • Handles Invoices and prepares all required export documentations.
  • Follows up on products status and delivery dates.
  • Follows up invoices’ settlement.
  • Communicates with internal departments as required
  • Additional tasks and duties will be communicated and assigned. 

Job Requirements

Qualifications

  • Bachelor's degree in Supply Chain /Logistics or Business (preferred)
  • 3+ years’ experience in Logistics/customer support/Exports
  • Main areas of expertise :  Procurement and Logistics -Export documentations - LC documentations / Customer Service/Shipment coordination.

General Requirements:

  • Excellent - Fluent English language 
  • Excellent knowledge of MS Office Programs
  • SAP user is a must 
  • Gender: Male
  • Age: 27 - 30 (maximum)
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills
  • Ability to communicate effectively and professionally with customers and colleagues.
  • Great Organizational skills
  • Working hours: 09:00 a.m - 5:00 p.m
  • Days off: Friday and Saturday

** Only candidates meeting the above requirements will be contacted for an interview. 

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