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Job Description
- Will handle all business, implementation, delivery, acceptance test, and support aspects.
- Implementation of product road-map & Development projects.
- Gap analysis for customer requirements and technical specifications.
- Prioritize customer requirements and technical specifications.
- Identified problems and recommends solutions/ Search for existing or ready solutions or plugins.
- Communicate the requirements to the development team, and perform sanity testing for developed solutions.
- Supervise the design and technical solution.
- Prepare all customer-related documentation, including proposals, solution documents, etc.
- Deliver & Implement customer solutions, including Reports and dashboards creation and deployment.
- Perform project management activities for end-customer projects.
- Handle demos before landing the customers.
- Handle customer training/ Inquiries.
- Conduct UAT/ BAT with customer
- Manage support cycle and set priorities of customer support requests/ On-demand support.
- Develop scripts for data merging and migration/ importing Customer data.
- Manage day-to-day operations as troubleshooting problems arising from regular use, production support, and maintaining the platform.
- Handle on-demand support calls.
- Document all technical processes, requirements, flows, and diagrams.
- Writes reports, document, and present analyses, project status, risks, and issues.
- Perform System Testing (write and revise test cases, follow up, etc.)
- Contribute to the Manual and tutorials either written or videos
Job Requirements
- 2-3 years of experience in odoo is a MUST.
- Bachelor’s degree in Business Administration, BIS, or Computer Science
- Good knowledge of business processes AND/OR Accounting
- Excellent planning and communication skills
- Affinity with the IT world
- Concrete understanding of Business Analysis
- Good knowledge of business processes
- Good understanding of accessibility and security compliance
- Technical and Functional knowledge of Odoo modules and features
- Ability to learn fast and execute accordingly
- Technical and Functional knowledge of Odoo modules and feature
